OS APIs Status - Beta

Our platform is monitored continuously for performance. Should there be any interruptions in service, status updates will be added here during business hours. 

 

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Nov 4, 11:00 2019

Scheduled Maintenance - Change to SSL Server Certificate for OS api2.ordnancesurvey.co.uk

 

What is the change?

OS will be changing the SSL certificate for api2.ordnancesurvey.co.uk over to a new provider in December 2019.

 

Why is OS making the change?

Ordnance Survey are making this change as the current SSL certificate is due to expire.  In order to maintain secure https connections, the certificate will be updated.
 

Will there be any downtime?

There will be no downtime to the service when the certificate is changed.

 

Do I need to take any action?

While most customers will not experience any impact when SSL certificates are changed, some customers may need to take action to continue to use our services.

 

Due to the new certificate provider, there will be a new certificate chain (new Root and Intermediate certificates issued by DigiCert). Some customers may need to “trust” the new authority in order to keep using our services after the certificate has changed. Please see relevant information below:

 

Root: DigiCert Global Root CA
Issued by: DigiCert, Inc

 

What date and time are you updating the certificate?

The certificate will be updated on Wednesday 4th December 2019 at 8:30am

 

What should I do if my service is impacted?

If you believe your service has been impacted as a result of the SSL certificate change, please contact OS Customer Services as soon as possible who will notify the technical team. Please quote “API2 SSL Change” and include the following information:

  • When the issue started

  • Any error messages

  • What software is used to access the OS Maps API (name, version, etc)

  • The API Key used to access the service

 

If you have any concerns or need support, please get in touch. 

 

 

March 5th 22.45 to March 6th 00.55

**Resolved** API Services unavailable

 

Our OS Maps API, OS Places API and OS Names API services were unavailable between March 5th 22.45 and March 6th 00.55. The root cause has been investigated and the incident is fully resolved. Please accept our apologies for the interruption to the services. 

 

Mar 5, 10:00 GMT

 

Oct 16, 14:00 2018

**Complete** Scheduled Maintenance - Change to SSL Server Certificate for OS api.ordnancesurvey.co.uk

 

Complete - From 24 September, OS will be changing all SSL certificates to a new provider. While most customers will not experience any impact when SSL certificates are changed, some customers may need to take action to continue to use our services. This action will complete on 16 October. Learn more.

 

Please take the time to read what this means for you and check what action you need to take. If you have any questions or need support, please get in touch.

 

Aug 23, 16:00 GMT

 

 

Aug 23, 16:00 2018

**Complete** Scheduled Maintenance - Change to SSL Server Certificate for OS api.ordnancesurvey.co.uk

 

Scheduled - From 24 September, OS will be changing all SSL certificates to a new provider. While most customers will not experience any impact when SSL certificates are changed, some customers may need to take action to continue to use our services. This action will complete on 16 October. Learn more.

 

Please take the time to read what this means for you and check what action you need to take. If you have any questions or need support, please get in touch.

 

Aug 23, 16:00 GMT

 

 

Aug 22, 11:00 2018

**NEW DATE** Scheduled maintenance - Extension period for ​TLS 1.2 migration until 30 Sept 2018

 

Scheduled - To continue using our APIs, you need to migrate to Transport Layer Security (TLS) 1.2. Learn more.

 

You must fully migrate by 30 September to ensure continuity of service. After this date, any call you or your users make to TLS 1.0 and 1.1 will fail. 

 

If you need more support to make this change or have any questions, please contact us. 

 

Aug 22, 11:00 GMT

 

 

July 26, 10:00 2018

Scheduled Maintenance - Final transition period for TLS 1.2 migration (22 August)

 

Scheduled - To continue using our APIs, you need to migrate to Transport Layer Security (TLS) 1.2.

 

We advised you to migrate by 31 July, and have recently arranged a transition period during which will monitor all traffic to TLS 1.0 and 1.1. We will notify users via their account managers if any non-compliant requests are made to these services during this period. Learn more.

 

You must fully migrate by 22 August to ensure continuity of service. After this date, any call you or your users make to TLS 1.0 and 1.1 will fail. 

 

If you need more support to make this change or have any questions, please contact us. 

 

July 26, 10:00 GMT