Our platform is monitored continuously for performance. Should there be any interruptions in service, status updates will be added here during business hours.
Current Incidents
Past incidents
Oct 16, 14:00 2018
**Complete** Scheduled Maintenance - Change to SSL Server Certificate for OS api.ordnancesurvey.co.uk
Complete - From 24 September, OS will be changing all SSL certificates to a new provider. While most customers will not experience any impact when SSL certificates are changed, some customers may need to take action to continue to use our services. This action will complete on 16 October. Learn more.
Please take the time to read what this means for you and check what action you need to take. If you have any questions or need support, please get in touch.
Aug 23, 16:00 GMT
Aug 23, 16:00 2018
**Complete** Scheduled Maintenance - Change to SSL Server Certificate for OS api.ordnancesurvey.co.uk
Scheduled - From 24 September, OS will be changing all SSL certificates to a new provider. While most customers will not experience any impact when SSL certificates are changed, some customers may need to take action to continue to use our services. This action will complete on 16 October. Learn more.
Please take the time to read what this means for you and check what action you need to take. If you have any questions or need support, please get in touch.
Aug 23, 16:00 GMT
Aug 22, 11:00 2018
**NEW DATE** Scheduled maintenance - Extension period for TLS 1.2 migration until 30 Sept 2018
Scheduled - To continue using our APIs, you need to migrate to Transport Layer Security (TLS) 1.2. Learn more.
You must fully migrate by 30 September to ensure continuity of service. After this date, any call you or your users make to TLS 1.0 and 1.1 will fail.
If you need more support to make this change or have any questions, please contact us.
Aug 22, 11:00 GMT
July 26, 10:00 2018
Scheduled Maintenance - Final transition period for TLS 1.2 migration (22 August)
Scheduled - To continue using our APIs, you need to migrate to Transport Layer Security (TLS) 1.2.
We advised you to migrate by 31 July, and have recently arranged a transition period during which will monitor all traffic to TLS 1.0 and 1.1. We will notify users via their account managers if any non-compliant requests are made to these services during this period. Learn more.
You must fully migrate by 22 August to ensure continuity of service. After this date, any call you or your users make to TLS 1.0 and 1.1 will fail.
If you need more support to make this change or have any questions, please contact us.
July 26, 10:00 GMT
Jun 20, 12:00 2018
Scheduled Maintenance - TLS 1.0 and 1.1 retirement
Scheduled - From 31 July, the Transport Layer Security (TLS) protocols 1.0 and 1.1 on our APIs will be disabled. After this date, any call you make to our APIs will need to use 1.2 TLS. Learn more.
Due to an important security update we need to tell you about changes to our APIs. Please take the time to read what this means for you and check what action you need to take. If you have any questions or need support, please get in touch.
Jun 20, 12:00 GMT
